By creating a VIP for one of your clients, you will keep them informed about each key event of occurring in your supply chain, in real time.
> Start by opening the "MY VIPS" application
> The creation of a VIP will be made according to your predefined criteria under "MY BALISEO"
> Complete the VIP application form with the appropriate information: name and address of the recipient, the company's business (e.g France, Export...), the product reference, etc.
> Then select the shipment status you want to deliver to your recipient. E.g selecting state "Received", now at every reception in warehouse, in relation to the activity and the selected company, your recipient will receive an email alert containing all details in regards of the requested stage. You can also set an alert for yourself in the VIP and choose another language if your customer is international
> After having created your VIP, it will appear as a list in the “MY VIP” application. You can make it inactive and reactivate it later using the on/off button.